Technology How-Tos

General resources

Apple Care

Apple Care Info

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Apple Care FAQ

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Apple Support

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Find an Apple Store

Get one on one support at the Apple Store.

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Check Apple Care status

Find out what warranty / protection exists for your apple device.

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Apple ID

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Create Apple ID without a Credit Card

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Change Apple ID Region

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Can't change Apple ID Region

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Cleveland Public Library

By registering with the Cleveland Public Library system, you receive free access to the below services. To get a library card, you can visit a Cleveland Public library (the nearest to CIA is 1962 Stokes Blvd, Cleveland, OH 44106) or you can apply online here.

Lynda.com

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Gale Courses

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Freegal

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Rosetta Stone

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Flipster Digital Magazines

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OverDrive

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Hoopla

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iPad Help

iPad User Manuals

Download a PDF manual

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iPad User Guide

Directs to ipad pdf manuals from computer.

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Archive or make copies of your iCloud data

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About backups for iOS devices

Help with deciding your best option for iPad backups

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Backup and Restoration

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What to do before returning an iPad

This article talks about what to do with an iPad before selling or giving it away. The same information applies to returning a CIA iPad.

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Remove device from Find my iPad/ iPhone

Make sure this step happens before returning an iPad to the checkout or IT.

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Turning Off iCloud

You can change your iCloud settings or turn it off completely

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iPad not recognized in iTunes - Windows

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iPad not recognized in iTunes - Mac

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Email

Employee web email

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Employee Mail Quarantine

Manage your CIA email quarantine.

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Student Web email

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Google Apps

How to use Google Apps

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Google Docs Add Ons

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Microsoft Office 360

Word 2016 for PC

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Excel 2016 for PC

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Powerpoint 2016 for PC

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OneNote 2016 for PC

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Outlook 2016 for PC

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Wacom

Wacom Community

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Getting Started with Cintiq22

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Wacom Education Youtube

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Google Meet Screen Sharing on iOS Devices

Instructions on how to present your iOS device screen while in Google Meet. This is helpful if IT needs to support you remotely on these devices.

Sharing an iPad Screen

Unfortunately, this requires also having an Apple Computer

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Sharing an iPhone Screen

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Ungrouped

Change your password

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myCIA User Guides

Title	Description	File type
How do I log in to myCIA?		.pdf
Change Your Password		.pdf

Email Help

Title	Description	File type
Office Focused Inbox		.pdf
Spam Filter How To		.pdf

Phone User Guides

Title	Description	File type
Phone User Guide		.pdf
CIA Phone Shortcuts		.pdf