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Welcome Back Updates

Hello CIA and Welcome Back to Campus! 

If this is your first year here, welcome! We are happy to have you.

These are the biggest updates for returning to campus.

  1. Computer Lab Changes: Each computer is spaced 6 feet apart with shields to ensure we are following COVID requirements. Please do not move desks. If you are curious about what the current count accommodations are for each lab, please find the Computer Lab Seats box below on the page.
  2. We recently updated our printer server! If you have a CIA-owned laptop and your printers aren't working, please schedule an appointment or open a support ticket to meet with someone in IT. 
  3. The Help Desk Hours have changed! We are now open to 6:30 on Tuesdays and Thursdays in room 116.


Thank you,


CIA's Technology Store is where you find:

  • Laptop Requirements
  • Apple Store
  • Dell Store
  • Software

Shop Now.

To see up-to-date live computer availability click on this link: https://ciaart-lic02:5444/maps (this only works if you are on campus, you will receive an alert that the site is unsafe, but you can click past that in advanced.)


Visit the Help Desk

Help Desk: room 116
Mondays, Wednesday, Friday 8:30am-4:30pm
Tuesdays, Thursdays 8:30am-6:30pm
Ricardo Nims, Technical Services Specialist
IT Main Office: room 413
Hours: weekdays 8:30am-4:30pm
Poppy Lyttle, Help Desk Manager
Greg Slaby, Assoc. Dir. of Network Administration
Mike Anderson, Assoc. Dir. of Administrative Systems
Matt Minnich, Assoc. Dir. of Online Services
Matthew McKenna, Dir. of Information Technology

Schedule an Appointment

Mac OS

Catalina 10.15.6

Windows OS

Windows 10 — version 1803

iPhone iOS

iOS 13


Creative Cloud 2020