Help

Fall semester hours

Fall semester hours start Wednesday, August 23:

M-Th 8am-10:30pm, F 8am-7pm, Sat. 10-2

Patron Portal

Click here to reserve equipment. You will need your CIA log-in credentials to access the Patron Portal. If you have trouble logging in, please contact checkout@cia.edu for assistance. Most equipment is available for up to 48 hours unless otherwise noted. Equipment may be renewed up to three days online through the Patron Portal (subject to availability). If equipment is not renewable, you must be prepared to return it to the Equipment Checkout at or before the designated time. Renewals must be made BEFORE the time due; overdue items are NOT renewable. You will have to return the item and pay the late fee before reserving a new item.

All users agree to Equipment Checkout Policies, and are liable for all equipment while in their possession. A minimum fine of $2.00 per day per item will be assessed for all late returns, plus .50 per hour per item after the first four hours per business day. By using the CIA Equipment Checkout, you are agreeing to all terms and conditions
Please be considerate--other students are relying on reserved equipment to complete their assignments. Your late return impacts everyone else who utilizes the same equipment from Checkout!

Have questions about using the Patron Portal? Here's a step by step tutorial.

CHECK YOUR EMAIL: All users will receive automatically generated updates and reservation confirmations, please check your spam folder if you do not see them, and add webcheckout.net to your list of trusted contacts.

 

Instructors and staff

If you need to schedule bulk, repeating, or extended reservations, please contact checkout@cia.edu to check on availability and set up your reservation. Resources are available on a first come/first serve basis, so please anticipate and help us plan for your requests. For all other daily requests, please use the Patron Portal.

Equipment Checkout Mission

The Equipment Checkout provides the CIA community with technology resources for loan on both the individual and institutional level. Through our reservation and loan system, Equipment Checkout serves students and staff by making specialized technology available for use in daily assignments and instruction. 

The Equipment Checkout is a reservation-based service, which means that we may not always be able to fulfill your requests if you walk up without a reservation, and late returns may affect other users who have reservations for the same equipment.

Quarantine Information

If you have been quarantined, please contact us checkout@cia.edu or call 216-421-7944 to make arrangements to extend or return your equipment. Certain items may be available to keep longer if necessary.

End of Semester

Any missing equipment and unpaid fines at the end of the semester will result in a hold on your student account, final grades, and diploma. Please check your email and your Webcheckout account for any notifications.