If you have problems accessing your CIAlerts dashboard submit a support ticket.

Launch your Account Dashboard

screenshot of CIA emergency notification management dashboard

How to edit your information

To view or add your information on CIAlert:

  • Click on Services tab in the CIAlerts Account Dashboard
    • You may need to login to onelogin within the dashboard
    • Active fields will automatically populate with the information we have on file for you
    • If all the information looks correct you don't have to do anything, just log off
    • If you would like to update or add a new contact number or email, insert that information into the blank field below the number listed. Click on the 'add' button to save your changes

Validation Codes

If you've added or edited a phone number for SMS alerts, keep your phone handy. You will need to add a Validation Code to your account. The code will be sent to your phone through a text right after you add your SMS number. Enter that code into the Validation Code box on the CIAlert screen to complete your SMS activation.