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Computer Recommendation for First – Year Students

You are not required to have a computer for your first year at CIA; we recommend that you hold off on any computer purchase until just before your second year. Several factors contribute to this recommendation.

  1. Your major does not start until the 2nd year. Computer needs will vary, depending on the major. After you are accepted into a major, we recommend that you discuss specific needs with your academic department.
  2.  You will receive an iPad at orientation. Default apps for word processing, drawing/ painting and presentations are provided by the CIA.
  3.  Computers are available in open labs and the library.

Main IT office: New Gund 413
Emailing support@cia.edu creates a support ticket which is then assigned to the individuals in IT that are best able to assist with your request.
Email
CIA email enrollment
Password Management
Employee web email
Student Web email
Google Apps
How to use Google Apps
iPad Help
Apple ID
Create Apple ID without a Credit Card
iPad User Manuals
Download a PDF manual
iPad User Guide
iPad link only!
Directs to pdf manuals from computer.
What to do before returning an iPad
This article talks about what to do with an iPad before selling or giving it away. The same information applies to returning a CIA iPad.
Backup and Restoration
Remove device from Find my iPad/ iPhone
Make sure this step happens before returning an iPad to the checkout or IT.
iPad not recognized in iTunes - Windows
iPad not recognized in iTunes - Mac
Apple Care
Apple Care Info
Apple Care FAQ
Apple Support
Find an Apple Store
Get one on one support at the Apple Store.
Check Apple Care status
Find out what warranty / protection exists for your apple device.
Software
Adobe CC Student
Adobe Acrobat Reader is required to view and print PDF files.