Placing Orders

In order to better adhere to CDC and State of Ohio recommendations, all DOC orders this year need to be placed exclusively online. To place an online order you can click here, or click on the "Place an Order" tab to the left.

Pickup and drop-off for customers without a valid CIA ID will be handled via curbside. See more details to the right.

In-person appointments for non-CIA customers can be scheduled with the DOC Manager on Tuesdays and Thursdays between the hours of 9am-5pm, Monday through Friday.

The mission of the DOC is to further the efforts of The Cleveland Institute of Art through service and education to foster familiarity and proficiency of students and the community at large, in the field of digital print and production.

Click here to see what we do.
Click here for a comprehensive pricing and media descriptions and specifications. 
Click here to place a wide format print order.
Click here to place a 3D print order.   
Click here to see list of tutorials for things like file preparation, printing in color in labs, navigating to the network drop and many other helpful hints and instructions.
Click here to manage your PaperCut account.
All credit added to student print accounts is final.
Refunds to print accounts can be made through Papercut in the event of an error. However, credit added cannot be refunded.

Public Hours

Online Orders w/ Curbside Pickup: Monday-Friday, 9am-5pm
Open by Appointment: Tuesdays & Thursdays, 9am-5pm
Due to COVID-19, visitors to the DOC can be admitted by appointment only on Tuesdays and Thursdays between 9am & 5pm. Orders can be submitted online without an appointment. Approximate turnaround times are 3-5 business days. To place an online order, please use the "Place an order" link at the lefthand side of this page. Customers will be notified via email when their orders are complete.
We have arranged a convenient curbside pickup/drop-off area. Instructions and directions can be found on the righthand side of this page. Payment by phone with a credit card prior to pickup is preferred. If you have questions or concerns regarding these arrangements or, to schedule an in-person appointment, please contact the DOC Manager using the "Contact" tab to the left.

Curbside Pickup/Drop-off Procedure

CIA is pleased to offer curbside pick-up and drop-off between the hours of 9am-5pm, Monday through Friday. There are designated parking spots in the rear of the Joseph McCullough Center (opposite to Euclid Avenue). To access, turn onto 117th Ave. from Euclid Ave. and pull into the parking lot in the rear (south side) of the building. Proceed to the far-side of the loading dock near the large "Cinematheque" sign on the side of the building. Look for the blue signage and parking space markers to the right and pull into one of the designated pick-up/drop-off spaces.

There is no public admittance to the building and all entrances are locked. Therefore a cellular device will be required to call upon arrival.

For the sake of expedience, please call ahead in order to arrange a pick-up/drop-off time, then call the DOC phone number listed on the info board upon arrival to let us know you are there.

To view full map click here