How to log in to Adobe Products
If you have never logged into Adobe before, you already have an account associated with your @cia.edu or @student.cia.edu email. Please go to adobe.com, click Log In in the upper right, enter your cia email, and click Forgot Password. Follow the instruction and enter a password you will remember.
Next launch the Adobe software you want to use and enter the email and password. You are now able to use the Adobe software.
Adobe Update on CIA-Owned Laptops
If you have a CIA-owned laptop you MUST schedule an appointment.
Please schedule a time to drop off your computer with the Help Desk in room 116 at the following link. https://cia_support.youcanbook.me/
- We will keep the device for 24 hours and update the Adobe products.
- Before your drop off time, please back up your data either on google drive or on an external drive.
- If you have a Macbook we will update you to Mojave, the latest supported OS.
Adobe Update in Offices Schedule
After Nov 30th, all of the Adobe products installed on your workstations will stop working. This includes Adobe Acrobat, which many of you use to edit and view pdfs.
In order to prevent this software failure, the CIA Help Desk will update your workstations to the newest Adobe products over the next two months.
The schedule for when these updates will take place for each office is below. Please mark in your calendar the update date.
For the update to take place, the Help Desk staff requires 1 hour at your workstation to complete the update. It may take up to 3 days for the staff member to update your office. Thank you for being flexible during this time.
Please note this update is for workstations only. CIA-owned laptop holders must schedule a drop off time from a different email.
If you have any questions or concerns about this process, please email Poppy Lyttle at email@example.com.
Facilities Oct 9 - Ricardo
Student Affairs Oct 23 - Ricardo
Admissions Oct 28 - Armand
Writing Center Staff Computers & Foundation Office PC Oct 30 - Ricardo
Alumni & Cinematheque Nov 4 - Armand
Assorted Macs Listed Below Nov 11 - Armand
- DOC staff
- Libral Arts
- Painting Office (now 416)
- SEM Office
- Checkout Office Computers
- Jewelry and Metals TS’s Computer