Questions and Suggestions

The Catalog of Online Services is provided for your reference.

An online service (free and paid) is any tool or service accessed from the internet through a web browser or browser-based application.  A CIA online service provides functionality to accomplish work performed in the service of the Cleveland Institute of Art.

New services are not supported by CIA until they are known and approved by Online Services (or IT leadership).

Information about requesting new Online Services is found in the Online Service Account and Software Acquisition Policy

Many services are available automatically with a CIA account or based on an individual's responsibilities. Additional access to supported Online services should be requested at support.cia.edu

Submit questions or service suggestions at support.cia.edu

Adobe Sign
Editor: LimitedUser: Recipient
Electronic signature and workflow tool.
Alchemer
Editor: LimitedUser: Recipient
Survey creation platform.
Course Eval
Editor: LimitedUser: Faculty/Students
Course evaluation and reporting.
SlideRoom
Editor: LimitedUser: Applicant
Portfolio submission for applicants.
Aha Slides
Editor: Limited
Interactive presentation tool.
Canvas
Editor: FacultyUser: Students
Learning management system.
ScreenSteps
Editor: Staff
Documentation platform.
Airtable
Editor: Limited
Cloud-based PM tool.
SmartSheet
User: Participant
Project and task tracking.
Astra Schedule
User: Faculty/Staff
Academic and event scheduling.
You Can Book Me
User: Scheduler
Appointment booking.
BL.INK
Editor: Limited
URL shortening service.
Flickr
User: Viewer
Photo hosting.
Hootsuite
User: N/A
Social media management.
Canva
Editor: Limited
Graphic design.
Emma
User: Recipient
Mass email platform.
JICS (myCIA)
User: Community
Information portal.
Microsoft Teams
User: Recipient
Communication & collaboration.
Teams Phone
User: Faculty/Staff
Campus phone system.
Zoom
User: Participant
Video meetings.
OneDrive for Business
Editor: All
Personal cloud storage.
Microsoft 365
Editor: All
Full suite of office apps.
SharePoint Online
Editor: Site Owners
Departmental file storage.
SoundCloud
User: Listener
Audio hosting.
Vimeo
User: Viewer
Video hosting platform.
YouTube
Editor: All
Video publishing & viewing.