Technology How-Tos

General resources

Get help using 'General resources'

  • Apple Care

    Apple Care Info
    Required
    www.apple.com
    Apple Care FAQ
    Required
    www.apple.com
    Apple Support
    Required
    getsupport.apple.com
    Find an Apple Store

    Get one on one support at the Apple Store.

    Required
    www.apple.com
    Check Apple Care status

    Find out what warranty / protection exists for your apple device.

    Required
    selfsolve.apple.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Apple ID

    Apple ID
    Required
    appleid.apple.com
    Create Apple ID without a Credit Card
    Required
    support.apple.com
    Change Apple ID Region
    Required
    support.apple.com
    Can't change Apple ID Region
    Required
    support.apple.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Cleveland Public Library

    By registering with the Cleveland Public Library system, you receive free access to the below services. To get a library card, you can visit a Cleveland Public library (the nearest to CIA is 1962 Stokes Blvd, Cleveland, OH 44106) or you can apply online here.
    Lynda.com
    Required
    cpl.org
    Gale Courses
    Required
    cpl.org
    Freegal
    Required
    cpl.org
    Rosetta Stone
    Required
    cpl.org
    Flipster Digital Magazines
    Required
    cpl.org
    OverDrive
    Required
    clevnet.overdrive.com
    Hoopla
    Required
    cpl.org
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • iPad Help

    iPad User Manuals

    Download a PDF manual

    Required
    support.apple.com
    iPad User Guide

    Directs to ipad pdf manuals from computer.

    Required
    help.apple.com
    Archive or make copies of your iCloud data
    Required
    support.apple.com
    About backups for iOS devices

    Help with deciding your best option for iPad backups

    Required
    support.apple.com
    Backup and Restoration
    Required
    support.apple.com
    What to do before returning an iPad

    This article talks about what to do with an iPad before selling or giving it away. The same information applies to returning a CIA iPad.

    Required
    support.apple.com
    Remove device from Find my iPad/ iPhone

    Make sure this step happens before returning an iPad to the checkout or IT.

    Required
    support.apple.com
    Turning Off iCloud

    You can change your iCloud settings or turn it off completely

    Required
    support.apple.com
    iPad not recognized in iTunes - Windows
    Required
    support.apple.com
    iPad not recognized in iTunes - Mac
    Required
    support.apple.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Email

    Employee web email
    Required
    outlook.office365.com
    Employee Mail Quarantine

    Manage your CIA email quarantine.

    Required
    protection.office.com
    Student Web email
    Required
    outlook.office365.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Google Apps

    How to use Google Apps
    Required
    learn.googleapps.com
    Google Docs Add Ons
    Required
    zapier.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Microsoft Office 360

    Word 2016 for PC
    Required
    support.office.com
    Excel 2016 for PC
    Required
    support.office.com
    Powerpoint 2016 for PC
    Required
    support.office.com
    OneNote 2016 for PC
    Required
    support.office.com
    Outlook 2016 for PC
    Required
    support.office.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Wacom

    Wacom Community
    Required
    community.wacom.com
    Getting Started with Cintiq22
    Required
    www.wacom.com
    Wacom Education Youtube
    Required
    www.youtube.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Google Meet Screen Sharing on iOS Devices

    Instructions on how to present your iOS device screen while in Google Meet. This is helpful if IT needs to support you remotely on these devices.
    Sharing an iPad Screen

    Unfortunately, this requires also having an Apple Computer

    Required
    youtu.be
    Sharing an iPhone Screen
    Required
    youtu.be
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Ungrouped

    Change your password
    Required
    cia.screenstepslive.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
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CIA Technology FAQ

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Incoming Student FAQ

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myCIA Help PDFs

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  • myCIA User Guides

    How do I log in to myCIA?
    Required
    How do I log in to myCIA.pdf
    Change Your Password
    Required
    Change_my_password.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Email Help

    Office Focused Inbox

    Required
    Focused Inbox for Outlook - Office Support.pdf
    Spam Filter How To
    Required
    Spam Filter Changes.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
Edit the following settings for all selected Resources.
Select a start and end date and time
Start: Start:
End: End: