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Accidental insider threats

Accidents don't have to happen. Protect yourself and your organzation against Accidental Insider Threats. Take your Time. Reduce Distractions. Stay aware of your surroundings. Report Potential Insider Threats.

Accidental insider threats can unintentionally cause harm to organizations and the individuals within them. This poster provides a reminder on how to protect against insider threats.

AI: Trust But Verify

AI: Trust but Verify. Always Verify Information from AI!

Visit the Help Desk

Help Desk: room 116
Phone: (216) 421-7421
Monday - Friday: 8:30am-4:30pm
Allen Selker, Manager Technology Services
Noah Krems, Help Desk Team Lead
IT Main Office: room 413
Hours: weekdays 8:30am-4:30pm
Zack Frazier, Manager of Digital Transformation and Administrative Systems
Matthew McKenna, Dir. of Information Technology
Matt Minnich, Assoc. Dir. of Online Services
Ricardo Nims, Systems Administrator
Greg Slaby, Assoc. Dir. of Network Administration

KnowBe4 Optional Training

To access KnowBe4's optional trainings, please follow the link to: and log in with your CIA credentials.

Screenshot of the knowBe4 login screen



Once logged in, use the buttons along the top row of the page to navigate to the "Library" tab to browse the available training modules.

screenshot of KnowBe4 optional training options listed in rows of images with the name of the each course


Mac OS

Monterey (MacOS 12)

Ventura (MacOS 13)


Windows OS

Windows 10 — version 22H2



iOS 15

iOS 16



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