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Using the Phish Alert Button


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You can help prevent cyberattacks

You can help prevent cyberattacks

Cyber-Safe Holidays

Securing + Updating Personal Devices

See attached documentation for support with Securing, Updating, and Backing Up personal devices. As always, submit questions for CIA IT using the support form at

Securing + Updating Personal Devices at CIA.pdf

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To see up-to-date live computer availability click on this link: http://ciaart-lic02:5444/maps (this only works if you are on campus, you will receive an alert that the site is unsafe, but you can click past that in advanced.)

Visit the Help Desk

Help Desk: room 116
Phone: (216) 421-7421
Mondays - Friday: 8:30am-4:30pm
John Dalrymple, Help Desk Team Leader
Allen Selker, Manager Technology Services
IT Main Office: room 413
Hours: weekdays 8:30am-4:30pm
Zack Frazier, Systems and Business Analyst
Matthew McKenna, Dir. of Information Technology
Matt Minnich, Assoc. Dir. of Online Services
Ricardo Nims, Systems Administrator
Greg Slaby, Assoc. Dir. of Network Administration

Mac OS

Catalina 10.15.7

Big Sur 11.5.1

Windows OS

Windows 10 — version 21H1

iPhone iOS

iOS 14


Creative Cloud 2021

CIA's Technology Store is where you find:

  • Laptop Requirements
  • Apple Store
  • Dell Store
  • Software

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