At the Cleveland Institute of Art collaboration is essential. Two primary methods for collaboration are email and calendars. Scheduling services rely on existing email and calendars to provide reliable functionality for the scheduler and the person or location being reserved. This page provides a brief overview of the supported platforms available to Students, Faculty, and Staff of CIA.

Help with any of these services can be requested at support.cia.edu.

Tools by Category and Scope

Category Personal/Internal External
Email
  • Outlook
  • Emma
  • Slate
Calendar
  • Outlook
  • Astra
Scheduling
  • M365 Booking
  • Spreadsheets
  • JOAN
  • You Can Book Me
  • M365 Booking
  • You Can Book Me
Video Meetings
  • Microsoft Teams
  • Microsoft Teams

Tool Usage by User Groups and Recommended Use Cases

Detailed breakdown of tool access by user group and recommended applications
Tool Students Faculty Staff Recommended Use Cases
Outlook Yes Yes Yes
  • Day-to-day email communication
  • Personal calendar management
  • Meeting scheduling with internal colleagues
Emma No Yes Yes
  • Mass email communications
  • Newsletter distribution
  • Event announcements
Slate No Yes Yes
  • Prospective student communication
  • Admissions-related emails
  • Student recruitment campaigns
Astra No Yes Yes
  • Classroom scheduling
  • Facility booking
  • Event space reservation
JOAN Yes Yes Yes
  • Conference room displays
  • Meeting room management
  • Resource scheduling
  • Ad Hoc Room reservation
You Can Book Me Yes Yes Yes
  • Academic advising appointments
  • Specialized studio reservations
  • Department service appointments
M365 Booking No Yes Yes
  • Faculty/Staff office hours
Spreadsheets Yes Yes Yes
  • Simple event planning
  • Small group coordination
  • Basic scheduling needs
SmartSheets No No Yes
  • Project management
  • Complex scheduling workflows
  • Department resource allocation
Microsoft Teams Yes Yes Yes
  • Small/Large collaborative meetings
  • Scheduled or impromptu

Key Notes

  • Students primarily need tools for scheduling appointments and managing their academic calendar
  • Faculty require a mix of tools for both student interaction and administrative tasks
  • Staff have access to the full suite of tools for comprehensive institutional management