Academic Services
If you have questions about what courses you should be enrolled in, how to apply for a major or how to withdraw from a class, Academic Advisors are on staff to help you all year long. We can also help you learn more about studying abroad, mobility, degree requirements and link you to the resources you need to be successful.

Dr. Elisaida Mendez, Director of Academic Services
216-421-7463 
Room 120, Student Affairs Office
emendez@cia.edu

Financial Aid
Our financial aid counselors are committed to helping you find ways to close the gap between the cost of attending the Institute and your ability to fund your CIA education. If you have any questions, please contact our Financial Aid Office.

Financial Aid Direct Line 
216.421.7425
Room 122, Financial Aid and Admissions Suite
financialaid@cia.edu

Disability Services
Do you have a documented learning disability like dyslexia, dysgraphia or Asperger’s syndrome? Do you suffer from depression or anxiety or have a physical disability that requires accommodation? These are just a few examples of what we provide resources and accommodations for through the Disability Services Office.

Amanda Calabro, Disability Services Specialist 
216-421-7462
Room 120, Student Affairs Office
disabilityservices@cia.edu

Registrar
Do you have questions about your ID card? Where to send transcripts? Do you need to have your enrollment at CIA verified? Do you have questions about transfer credits? Contact our Registrar.

Tori Mize, Assistant Registrar
216-421-7320
Room 120, Student Affairs Office
tmize@cia.edu

Student Accounts
The Student Accounts Office is where you go to pay any bills or outstanding fees. Any questions about your billing statement and making payments should be directed to the Office of Student Accounts.

Student Accounts Administrator
216-421-7318
Room 114
studentaccounts@cia.edu

Student Life and Housing
Do you have questions about living on campus or how to get involved in student activities? Do you need more information about how CASE Cash works? Contact our Student Life and Housing Office.

Dr. Matt Smith, Assistant Dean of Students
216-421-7495
Room 120, Student Affairs Office
mjsmith@cia.edu

Andrea Specht,  Associate Director of Student Life and Campus Engagement
216-421-7430
Room 120, Student Affairs Office
apspecht@cia.edu