You may easily view your student’s financial aid, billing, payment, 1098-T form, grades, course schedule, and transcript information via the Parent Portal, after you are granted permission by your student. Your student may grant any person access by completing the “I grant permission to…” section of the Personal Information form submitted online at time of registration.  A separate entry for each person granted access must be submitted. 

Your student must grant you permission via MyCIA for access before you may see the information.

The Family Educational Rights and Privacy Act of 1974 (FERPA) helps protect the rights of your student's records.  It allows the Institute to release information from your student's educational record without your student's written consent:

• to Institute officials who have a legitimate need to know involving your student's record;
• to legitimate officials connected to your student's financial aid;
• to organizations for or on the behalf of the Institute;
• to persons who have requested your student's educational records by means of a lawfully issued subpoena or court order;
• in cases of health or safety emergencies.

The Institute will not release your student's educational records to other third parties unless your student grants specific permission by completing the "I grant permission to..." section of the Personal Information form submitted online at time of registration.

Your student must complete that permissions section. The permission to other parties will remain in effect throughout your student's enrollment at the Institute. Your student may amend these permissions at any time by contacting the Registrar's Office.

For full CIA FERPA Policy Information, refer to https://www.cia.edu/registrar/policies.

FERPA defines an education record as any record directly related to a student which contains personally identifiable information and is maintained the university or a party acting on behalf of the university. Education information that an institution defines as "directory" information is not included under FERPA and may be released without the student's written consent.  The Institute defines directory information as: name, address, phone, email, date of birth, dates of attendance, major, class, participation in activities, and degrees, honors and awards earned.

While filling out the application for the Parent PLUS Loan, you will see there is field that indicates if you OR your student should receive a refund in the event there is a credit produced by the PLUS loan. You will make your choice and check the appropriate box.  In the scenario that you, the parent, are to receive a refund for the PLUS loan, by default we will issue a paper check and mail it to your address found on the PLUS Loan application. However, we do offer direct deposit for refunds, which is a much faster and safer process to receive your refund. In order for CIA to send you a refund via direct deposit, we require two things. First, you must have FERPA permissions set up for you by your student. Setting up FERPA permissions gives you, the parent, your own unique login to my.cia.edu, access to your student’s billing information, and allows you to have communications directly with the Student Accounts office about your student’s bill. More information on FERPA permission can be found here.  Second, once you have FERPA permissions set up you will receive an email notifying you of your new account to my.cia.edu and providing your login details.  You need to log into your new my.cia.edu account and when you do you will see that the Direct Deposit Form is now viewable to you, below this field. Fill out and submit this form for CIA to receive your direct deposit information and save it under your record for the purpose of Parent PLUS refunds. It is your responsibility to update your direct deposit information in the event there are any subsequent changes once you have initially set up direct deposit.