My Health Connect can be used to schedule appointments, view information about hours, manage immunizations and send secure messages.

In order to utilize MyHealthConnect, and UH&CS, new CIA students must activate their CWRU network ID. In addition, returning CIA students must reset their CWRU pass phrase at the beginning of each academic year.

To activate your CWRU network ID follow these instructions.

If you need assistance activating your CWRU network ID please contact the CWRU help desk:

• Open a chat request at help.case.edu
• Send email to help@case.edu
• Call the help desk at 216-368-HELP (4357)

Welcome to MyHealthConnect!

Myhealthconnect.case.edu is your way to schedule appointments with health service, counseling

service, and secure messages to your provider, manage your immunizations, and much more.

You must activate your CWRU network ID account before using Health or Counseling services

at CWRU.

To activate your CWRU network ID, you must know your network ID and pin number:

Your CASE Network ID is:
Your Temporary PIN/Password is:

*Please note, this password is temporary and you will be asked to create a new password upon login

Follow these steps to activate your CWRU network ID

1. Go to page: https://its-services.case.edu/my-case-identity/activate/index.cgi
2. Enter your last name (Smith) and your PIN: abcd (ayy-bee-see-dee) and click "Continue"
3. You will be asked to select a security question from a list of common questions and to provide an answer to it.
   1. The question and answer are our means of verifying your identity should you ever forget your password and need to reset it.
   2. Please commit the answer to memory. You will not need to remember the question, we provide that for you in the appropriate forms. The answer does not have to make sense in terms of the question (for example Q: "What is your favorite color?" A: "Daffodilly" is perfectly acceptable), as long as you remember what it is.
4. You will be asked to provide a password - there are some requirements for picking a good password, (for example, it has to be a minimum of 8 characters in length). To see all the requirements for picking a "good" password, please see http://www.case.edu/its/training/cwrunetworkidmain.html.

If you have any difficulty activating your account, please contact the Case Help Desk at 216-

368-HELP (4357)