While filling out the application for the Parent PLUS Loan, you will see there is field that indicates if you OR your student should receive a refund in the event there is a credit produced by the PLUS loan. You will make your choice and check the appropriate box. In the scenario that you, the parent, are to receive a refund for the PLUS loan, by default we will issue a paper check and mail it to your address found on the PLUS Loan application. However, we do offer direct deposit for refunds, which is a much faster and safer process to receive your refund. In order for CIA to send you a refund via direct deposit, we require two things. First, you must have FERPA permissions set up for you by your student. Setting up FERPA permissions gives you, the parent, your own unique login to my.cia.edu, access to your student’s billing information, and allows you to have communications directly with the Student Accounts office about your student’s bill. More information on FERPA permission can be found here. Second, once you have FERPA permissions set up you will receive an email notifying you of your new account to my.cia.edu and providing your login details. You need to log into your new my.cia.edu account and when you do you will see that the Direct Deposit Form is now viewable to you, below this field. Fill out and submit this form for CIA to receive your direct deposit information and save it under your record for the purpose of Parent PLUS refunds. It is your responsibility to update your direct deposit information in the event there are any subsequent changes once you have initially set up direct deposit.